Terms of Service

1. Service Agreement

By engaging with FAIRPLY CONSUMER SERVICE for our consumer service and support solutions, you agree to these terms and conditions. Our services include:

• Consumer support and assistance
• Dispute resolution and mediation
• Documentation and complaint filing help
• Consumer rights protection and advocacy
• Consumer awareness and education programs

All services are provided with professional standards, transparency, and consumer satisfaction.

2. Project Requirements

To ensure successful project delivery:

• Provide clear project specifications and community needs
• Designate a community representative for communication
• Provide necessary access to project sites and resources
• Participate in regular project review meetings
• Provide timely feedback on project progress

Community involvement and collaboration are essential for project success.

3. Intellectual Property

Intellectual property rights are handled as follows:

• Community retains ownership of local knowledge and practices
• FAIRPLY CONSUMER SERVICE retains rights to proprietary technologies and software solutions
• Project outcomes are typically shared with communities
• Open-source tools remain under their respective licenses
• Specific IP arrangements are detailed in project agreements

We're committed to respecting intellectual property rights of all stakeholders.

4. Donations & Contributions

Terms for donations and contributions:

• All donations are used exclusively for development projects
• We provide regular updates on how contributions are utilized
• Donations are non-refundable unless stated otherwise
• We maintain transparency in financial reporting
• We accept contributions through secure payment methods

All financial transactions are processed securely and with full transparency.

5. Project Timeline

Project scheduling and delivery:

• Timelines are established during project planning
• Delays may occur due to resource constraints or external factors
• We communicate proactively about any timeline impacts
• Community circumstances may affect project schedules
• Project completion is subject to community acceptance

We strive to meet all agreed-upon deadlines while maintaining quality standards.

6. Liability Limitations

While we strive for excellence, please understand:

• Results may vary based on project complexity and local conditions
• We're not responsible for external factors beyond our control
• Communities must follow project guidelines and best practices
• Liability is limited to the service value provided
• Force majeure events may affect service delivery

We maintain comprehensive insurance coverage for our projects.

7. Communication & Marketing

By providing your contact information, you authorize FAIRPLY CONSUMER SERVICE to:

• Send communications about our development projects
• Contact you via phone, SMS, email, or other methods
• Send promotional offers and program information
• Use WhatsApp, RCS, and other messaging platforms
• Share project updates and success stories (with permission)

Important: This authorization overrides any DNC/NDNC registry preferences. You can opt out of promotional communications at any time.

8. Confidentiality

We maintain strict confidentiality standards:

• All community and partner information is treated as confidential
• Non-disclosure agreements are standard practice
• Access to sensitive data is limited to project team members
• Confidentiality obligations continue after project completion
• We never share partner information without consent

Community privacy and proprietary information are protected.

9. Contact Us

For questions about these terms or our services:

We're committed to addressing your concerns promptly and professionally.